ALAWODE EMMANUEL OKIKI

Versatile and results-oriented professional in Sales Operations, Customer Service, Administration, Team Leadership, and Business Development

Ibadan, NG.

About

Highly versatile and results-driven professional with over 5 years of experience spanning Sales Operations, Customer Service, Administration, Team Leadership, and Business Development. Proven expertise in coordinating complex operations, cultivating strong client relationships, and consistently achieving performance targets within dynamic, fast-paced environments. Adept in data management, reporting, and stakeholder engagement, leveraging advanced proficiency in Microsoft Office and Google Workspace to drive organizational growth and operational excellence.

Work

BATOYIN STORE | WAMCO Nigeria Plc

Key Business Distributor Lead

Ibadan, South West Region, Nigeria

May 2021→ Sep 2026

Summary

Led a high-performing team in managing a multi-million naira portfolio, driving sales, distribution, and operational excellence for WAMCO Nigeria Plc products within the South West Region.

Highlights

Spearheaded a team managing a multi-million naira portfolio, consistently achieving monthly sales and distribution targets through strategic planning and execution.

Directed comprehensive inventory management, customer relationship management, and market analysis initiatives, leveraging Excel and Google Sheets to optimize stock levels and enhance market penetration.

Implemented strategic leadership and people management practices, fostering a high-performance culture that significantly boosted team productivity and operational efficiency.

Cultivated exceptional customer retention rates by employing needs assessment and solution-based selling strategies, ensuring superior service delivery and client satisfaction.

Generated crucial weekly and monthly sales and performance reports, providing actionable insights that informed management decisions and strategic adjustments.

OLASCO NIGERIA LTD

Marketing and Sales Officer

Ibadan, Oyo State, Nigeria

Oct 2019→ Jun 2020

Summary

Developed and executed effective sales strategies and marketing campaigns to achieve revenue goals and enhance customer satisfaction for OLASCO NIGERIA LTD.

Highlights

Developed and implemented targeted sales strategies that contributed to achieving company revenue goals within a competitive market.

Managed a portfolio of customer accounts, consistently ensuring excellent after-sales service and fostering high levels of client satisfaction.

Coordinated successful marketing campaigns, promotional activities, and impactful product presentations to boost brand visibility and sales.

Maintained accurate sales records and a comprehensive customer database using MS Excel, facilitating efficient data management and reporting.

Education

Olabisi Onabanjo University

Ago-Iwoye, Ogun State, Nigeria

Sep 2014→ Sep 2018

Bachelor of Science Political Science

Abuduro Community High School

Ibadan, Oyo State, Nigeria

Sep 2013

Secondary Education West African Senior School Certificate Examination (WAEC & NECO)

Ebenezer's Anglican School

Arún-Olorunda Abaa, Oyo State, Nigeria

Sep 2008

Primary Education First School Leaving Certificate

Certificates

Administrative Management Training

Jan 2025

The Administrative Staff College of Nigeria (ASCON)

National Youth Service Corps (NYSC)

Jan 2019

National Youth Service Corps

Skills

Administrative Support

Office Operations.

Customer Service

Client Relationship Management.

Sales

Marketing, Business Development, Sales & Negotiation, Sales Reporting.

Team Leadership

Staff Coordination.

Operations Management

Inventory Management.

Data Management

Data Entry, Record Keeping, Database Management, Reporting.

Report Writing

Documentation.

Problem Solving

Decision Making.

Time Management

Organizational Skills.

Microsoft Office Suite

Word, Excel, PowerPoint, Outlook.

Google Workspace

Docs, Sheets, Slides, Forms, Drive.